Warranty logos for Escea gas and wood fireplaces in New Zealand and Australia

Escea Fireplace Warranty

Impeccable craftsmanship, the highest quality materials, and flawless design make an Escea a fireplace for life. Our confidence in our products is reflected by our 5 year firebox warranty on all of our beautiful products offered to you in addtion to our 2 year total warranty.

5 year firebox waranty logo for Escea gas and wood fireplaces

The 5 year firebox warranty gives you security that the heart of fireplace in your home will last for years to come.

2 year total waranty logo for Escea gas and wood fireplaces

The 2 year total warranty gives you piece of mind after initial installation. After proper installation, Escea and its distributors will cover full cost of parts and labour for the first two years in case anything is needed*.

* Some parts that are subject to normal wear and tear like paint, gaskets, batteries, and the discolouration of glass or the fuel bed are excluded. Improper installation, standard fireplace industry exclusions and travel costs outside of our service range are not covered by the Escea warranty.

Apart from that, there are no hidden clauses and Escea stands for its product quality and provides all-encompassing post-sale service.

These warranty conditions are valid for all Escea products purchased after 1st January 2014. For earlier purchases refer to documentation you received with the fireplace.