Frequently Asked Questions

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GENERAL

What types of fireplaces does Escea have?

Escea's full range is available in New Zealand – gas, wood, and electric fireplaces for indoors, plus a range of outdoor fireplaces. Across those fuel types, you'll find inbuilt, retrofittable, and freestanding models, in styles ranging from classic and traditional through to linear and multi-sided options.

Where can I buy an Escea fireplace?

Escea fireplaces are sold through selected specialist retailers.

Find your local Escea retailer.

What support does Escea provide to architects, designers, or specifiers?

Escea has a dedicated in-house Architectural Advisory service, providing free support at both the planning and implementation stages of a project.

The team can assist with reviewing plans, advising on fireplace integration, and resolving technical considerations such as fluing, clearances, placement, and finishing materials.

We also provide a full suite of specifier and trade resources — including CAD and BIM files — to support specification, along with CPD and product training for architects and design teams.

Explore Architectural Advisory

Where are Escea fireplaces made?

Every Escea fireplace is designed and manufactured at our headquarters in Dunedin, New Zealand. Founded in 2002, Escea is proudly locally owned and operated.

Learn more about Our Story.

How early should a fireplace be considered in the design process?

Ideally, at concept stage. Early coordination allows fluing, clearances, and integration with structure and services to be resolved upfront, avoiding constraints later.

Escea's Architectural Advisory team can assist from early design through to installation.

Heating

Do electric fireplaces actually heat?

Yes. Escea electric fireplaces include a built-in heater, designed to provide supplemental warmth for a home.

Heat output can be set to either 1.5 kW or 3kW on installation, depending on your space. The flames can also be used independently — allowing for ambience year-round, with heat when you need it.

How much area will a gas fireplace heat?

As a general guide, 1kW of heat output will warm approximately 10m² of floor area. To estimate what you need, calculate the floor area of your room (length × width), then divide the total floor area by 10. This will give you a minimum heat output requirement in kW.


This guide assumes standard 2.4m ceilings, double glazing, and good insulation. There are many other variables that can affect heating performance, including your climate, window coverings, floor coverings, and whether the space is open plan or enclosed.


For more detailed information, use our Heating Guide or speak to your local Escea retailer.

Do gas fireplaces actually heat?

Yes. Modern gas fireplaces — especially Escea’s Powered Direct Vent models — deliver consistent, powerful warmth. Depending on the model, heat output ranges from approximately 5.2 kW up to around 9.7 kW for the larger gas models.

Safety

Are gas fireplaces safe?

Modern Direct Vent room-sealed gas fireplaces, like Escea’s, are one of the safest types of gas fireplaces you can install in your home.

These fireplaces are completely sealed to the room – the air used for combustion comes from outside, and all fumes are expelled back outside too. This means no exhaust gases enter your home, making them safer for your health, and more efficient than open-front gas fireplaces.

Like any heating appliance, the glass can get hot to touch while the fire is operating. For added peace of mind, Escea offers optional mesh screens on many gas models to help protect little hands and paws. Every Escea gas fireplace is built with an airtight steel firebox, tested multiple times during manufacturing, run on high before shipping, and includes a thermostat to prevent overheating.

Are wood fireplaces safe?

Yes, modern wood fireplaces are safe when they're installed correctly and meet the right consent and clearance requirements. A trained installer will make sure the fire and flue are set up properly.


 
Make sure you take extra care when the door is open for lighting or loading wood, as sparks or embers can escape. A non-combustible hearth is required for this reason. Wood fires also get hot to touch, so always supervise children and pets or use a fireguard if needed.


 
For the safest, cleanest burn, use dry, seasoned wood, and make sure the flue is cleaned regularly. With good installation and simple maintenance, a modern wood fireplace is a safe and reliable way to heat your home.

Explore Wood Fireplaces

Are electric fireplaces safe?

Yes. Electric fireplaces are one of the safest fireplace options available.

With no real flame or combustion, there are no emissions, fumes, or open fire risks. Escea electric fireplaces include built-in safety features such as overheat protection, temperature control, and cool-touch glass.

What is the difference between an open-fronted and closed-fronted gas fireplace?

The biggest difference between an open-fronted and close-fronted gas fireplace is how they use air – and how much heat they keep in your home.

Open-fronted gas fireplaces draw air from the room to fuel the fire. Once combustion occurs, warm air returns to the room, but some also escapes up the chimney, reducing overall heat output and efficiency. Because the fire isn’t sealed from the room, there’s also a greater chance of fumes or odours entering your living space.

Closed-fronted (or glass-fronted) gas fireplaces, like Escea’s, are completely sealed from the room. They use a dual-flue Direct Vent system that draws fresh air from outside for combustion and expels all exhaust back outdoors. The room air operates on an independent circuit which minimises heat loss and delivers higher efficiency — up to 95% compared with around 45% for open-front models.

Learn more about Escea's room-sealed Direct Vent fireplaces.

Are gas fireplaces hot to touch?

The glass window on a gas fireplace can get hot to touch while the fire is operating, which is completely normal.

On some gas models, Escea offers an optional mesh safety screen. This creates a protective barrier in front of the glass to help safeguard little hands and paws, while still allowing a clear view of the flames.

For model-specific safety accessories, visit the product page or get in touch with your local Escea retailer.

Operation & Maintenance

Do I need to get my gas fireplace serviced?

Yes. Gas fireplaces should be serviced regularly to ensure safe, efficient operation. We recommend an annual service, ideally before winter. A licensed gasfitter must carry this out and provide any required compliance documentation.

How often do wood fires need cleaning?

Your wood fireplace should be professionally serviced and your flue cleaned at least once a year. This keeps your fire running safely and efficiently, and helps prevent creosote build-up.

In between annual services, there are a few simple things you can do to keep your fire performing at its best. Regularly empty excess ash, keeping a small bed for insulation, and clean the glass as needed to maintain a clear view of the flame.

Burning dry wood will also reduce build-up and minimise how often cleaning is required.

What is the best way to light a wood fireplace?

Escea wood fires are best lit using the 'top-down method'. Start by placing larger logs at the bottom, then layer smaller pieces on top, finishing with thin kindling and scrunched newspaper or wood shavings. Firelighters are optional.

As the fire starts, leave the door slightly ajar to help establish airflow. Once the flames are burning strongly, close the door. A well-laid fire should establish within 10–15 minutes. When the fire has burned down to red coals, briefly crack the door to boost airflow before adding more wood.

Can I cook on an Escea outdoor wood fireplace?

Yes. Escea outdoor wood fireplaces are designed for cooking, as well as heating.

Our range includes models with integrated cooking plates, as well as more advanced options with expanded cooking functionality — allowing you to prepare anything from simple meals to more considered outdoor cooking.

Explore Outdoor Fireplaces

How do I tell if my wood is dry enough to burn?

Every Escea wood fireplace comes with a Moisture Meter to help you check that your firewood is ready to burn. A Moisture Meter is a simple handheld tool that measures how much water is in your firewood.

To use it, insert the two probes into the end grain of the log. The meter will display the moisture content instantly. For best performance, your wood should be below 24% moisture, ideally between 12%–18%. Damp wood will smoulder, produce less heat, and create a dirtier, less efficient fire.

What type of firewood is best to burn?

Hardwoods, such as Redgum or Grey Box, are best for Escea wood fireplaces because they burn hotter and longer. Softwood kindling is ideal for starting the fire.

Always use seasoned, dry wood. Softwoods should be seasoned for at least 12 months, and hardwoods for up to 2 years. Logs should be roughly 400 mm long, with smaller pieces used for kindling and early burn stages.

Wet or unseasoned wood will smoulder, create smoke, reduce heat output, and dirty your fire and flue.

How do I control a gas fireplace?

Escea indoor gas fireplaces can be controlled either with a slimline remote or through the Escea SmartHeat App.

The remote lets you adjust temperature, flame settings, fan boost, and basic on/off functions. The remote acts as the thermostat so it must stay in the same room as the fireplace, monitoring the room temperature.

The SmartHeat App offers even more flexibility, allowing you to control your fireplace from the couch, or in the car, and set timers or schedules for effortless comfort.

Can I control my Escea electric fireplace with smart home voice assistants?

Yes. Alexa and Google Home compatibility is available for select Escea Electric Fireplaces, letting you control your fire with just your voice. To find out if your model is compatible and get started, visit the SmartHeat App page.

SmartHeat App

Design & technology

What is Zero Clearance?

Zero Clearance means the fireplace can be installed directly against combustible materials, such as timber framing, without needing fireproof linings or large gaps around the fire. This eliminates the need for expensive fireproof materials and allows the fireplace to sit flush with wall linings for a seamless, integrated look. It also means you have a wider range of surround material to choose from – tiles, timber, brick, plasterboard and even timber.

For detailed clearance requirements and installation details, always refer to the latest installation manual.

What is the maximum flue length for an Escea gas fireplace?

Escea’s gas fireplace flue systems can run up to 40 metres, including flexible flue sections, allowing for greater freedom in fireplace placement — particularly in multi-residential and complex architectural projects.

Flue configurations can vary depending on the model and installation, so we recommend speaking with our Architectural Advisory team for project-specific guidance

What type of flue does an Escea Gas Fireplace have?

All Escea gas fireplaces have a Powered Direct Vent Flue System.

This system draws fresh air from outside for combustion and expels all exhaust back outdoors. The fireplace is fully glass-fronted and room-sealed, keeping combustion air completely separate from room air. This improves safety, performance, and efficiency, with no way for fumes to enter the home.

Not all flue systems are the same, though. Escea uses an innovative flexible flue system that can run vertically, horizontally, or even under the floor. This flexibility means you can install an Escea gas fireplace in more places around the home – including under windows, within cabinetry, between floors, or in locations where a traditional vertical chimney isn’t possible.

What is a Direct Vent wood fire?

Essentially, it comes down to airflow – where it comes from and where it ends up.

Older wood fireplaces draw air from inside the home to fuel the fire. This creates draughts, disrupts natural airflow, and often require additional wall vents to replace the air being consumed.

A Direct Vent wood fire works differently. It draws fresh air from outside the home for combustion and expels exhaust back outside through a dual flue system. The firebox air operates independently from the room air — the two don't mix. Because these wood fires don't rely on indoor air to burn, it eliminates draughts, removes the need for extra venting, and won't compete with rangehoods or other ventilation systems. The result is wood fire that ultimately heats your home more efficiently.

Learn more about Direct Vent Technology, or explore Escea's Direct Vent Wood Fireplaces here.

Explore Wood Fireplaces

What is Holographic Technology?

Holographic technology captures high-definition, real flame footage and projects it from above onto angled glass, creating the illusion of flames rising directly from the fuelbed beneath.

Unlike traditional electric fireplaces that rely on flat screens or simple lighting effects, this layered projection creates depth, detail, and dynamic movement — so flames appear three-dimensional and more natural.

Learn more about holographic flame technology or explore Escea's holographic electric fireplaces.

What materials can I surround an indoor gas fireplace with?

Because all Escea indoor gas fireplaces are Zero Clearance rated, the wall linings around the fireplace stay cool enough to allow a wide range of surround materials. You can still use traditional finishes like brick, stone, or tiles — but what’s really unique is that you can also use combustible materials, such as timber and plasterboard, and even integrate the fireplace into cabinetry or joinery, depending on the look you want to achieve.

Zero Clearance gives you far greater design freedom and allows the fireplace to sit seamlessly within your chosen wall finish for a clean, modern aesthetic.

For any specific material or installation considerations, always refer to the product’s installation manual or speak with your local Escea retailer.

Can a gas fireplace go in cabinetry or joinery?

Yes, Escea gas fireplaces can be installed directly into cabinetry or joinery thanks to their Zero Clearance rating, controlled airflow, and flexible flue technology. As long as the installation follows the specifications in the manual, the fireplace can be built seamlessly into media walls, integrated shelving or storage, custom joinery, or even a wine bar – opening up a wide range of design possibilities.

Explore Gas Fireplaces

Installation

Can a TV be installed above a fireplace?

Yes, many inbuilt fireplaces can be designed to accommodate a TV above.

Electric offers the most flexibility, while Escea gas fireplaces allow clearances as low as 200mm when installed to specification. Wood fireplaces are also possible, but require greater clearances and careful design.

Escea's dedicated Architectural Advisory team can help confirm what’s suitable for your project.

Who installs a gas fireplace?

A licensed gasfitter must install any gas fireplace to ensure safety and compliance, and you will also need an electrician to complete the electrical connection. Depending on your chosen surround or wall finish, you may also engage a builder for framing and other trades such as a tiler, painter, or joiner to complete the installation to your design.

Can fireplaces be installed in apartments or multi-residential buildings?

Yes. Escea fireplaces can be integrated into apartments and multi-residential projects, however the requirements will vary depending on the fuel type and building design.

Electric fireplaces are typically the simplest option. Gas fireplaces are also well suited, though flue pathways must be considered early in the design process. Wood fireplaces are less common due to more stringent or complex vertical flue pathways required.

As regulations vary, it’s best to consult early – our Architectural Advisory team can assist with project-specific advice.

Do I need consent to install an outdoor fireplace?

In many cases, outdoor fireplaces don't require consent, particularly for freestanding or open outdoor installations. However, requirements can vary depending on your location, the type of fireplace, and how it’s installed (for example, in-built designs or installations close to the home, boundaries, structures may require consent).

It’s always recommended to check with your local council or authority before installation. Your local Escea retailer will also be able to offer guidance.

Do I need consent to install an electric fireplace?

In most cases, no. Electric fireplaces typically don't require building consent, as there’s no flue or gas connection involved. However, requirements can vary depending on your home and location. Electrical work should be completed by a licensed electrician.

For guidance, an Escea retailer can advise based on your specific setup and local requirements.

Do I need consent to install a wood fireplace?

In New Zealand, installing a wood fireplace requires building consent. Wood fires must be installed in accordance with local building codes and regional air quality regulations. Requirements can vary depending on where you live, the type of home, and the model being installed.

Your installer or local council can confirm exactly what’s needed for your property. Your local Escea retailer will also be familiar with regional requirements and can guide you through the process.

Do I need consent to install a gas fireplace?

In most cases across New Zealand, you don't need consent from your local council to install a gas fireplace. However, you do need a licensed gasfitter to carry out the installation and sign it off with the appropriate compliance documentation.



This sign-off is essential because it confirms the fireplace has been installed correctly, the flue system is operating safely, and the appliance is performing as intended. A compliance certificate also helps protect your warranty and ensures the fireplace will run efficiently and have a long, reliable life.



Your installer will advise if any additional building or electrical considerations apply to your specific home, but for the vast majority of gas fireplaces, consent is not required – professional installation is.

What is the maximum flue length for an Escea gas fireplace?

Escea’s gas fireplace flue systems can run up to 40 metres, including flexible flue sections, allowing for greater freedom in fireplace placement — particularly in multi-residential and complex architectural projects.

Flue configurations can vary depending on the model and installation, so we recommend speaking with our Architectural Advisory team for project-specific guidance

Do I need a flue for an outdoor fireplace?

It depends on the type. Outdoor wood fireplaces require a flue or chimney to direct smoke safely away. Outdoor gas fireplaces generally don't require a flue when installed in open spaces, but still need appropriate ventilation and clearances.

Always follow installation guidelines, check local regulations before installing, or talk to your local Escea Retailer.

Can an outdoor fireplace be attached to the house?

Yes. Outdoor gas fireplaces can be installed against or integrated into an external wall, making them well suited to built-in outdoor living spaces. Outdoor wood fireplaces can also be installed in or against a structure, however they must follow specific installation guidelines to ensure safe operation, and may require consent.

In all cases, it’s important to follow manufacturer instructions and check local building requirements before installation.

Cost

How much does a wood fireplace cost?

Wood fireplace prices vary depending on the brand, size, and features. As a guide, Escea wood fireplaces range from around $4,995 to $7,995. You'll also need to budget for a flue kit, any accessories, and installation costs, which vary based on your home, consent requirements, and the trades involved (e.g., builder, tiler, or installer).

Because every home is different, it's best speak with your local Escea retailer, who can tailor a quote to your project.

What are the running costs of a gas fireplace?

Running costs of a gas fireplace vary widely depending on several factors — the type of gas fireplace, how often it's used, the size and output of the model, and your local gas provider rates.

Broadly speaking, the bigger the fire, the more gas it will use, and the more often you run it, the higher your ongoing costs will be. Gas pricing can also vary between providers, and depends on whether you’re on a natural gas or bottled LPG supply. LPG users should also factor in bottle hire and refill costs.

To understand what running costs might look like for your home and lifestyle, we recommend speaking with your local Escea retailer.

How much does a gas fireplace cost?

Gas fireplace prices vary widely depending on the brand, model, size and features. As a guide, Escea gas fireplaces typically range from around $5,500 to $16,500. You’ll also need to budget for a flue kit, accessories, and installation costs. Installation can vary depending on your home and the complexity of the install, and you’ll also need to consider trade costs like a gasfitter, electrician, and builder.

Because every home is different, it's best to speak with your local Escea retailer who can help guide you and tailor a quote to your project.

Other

How to register your fireplace?

Registering your fireplace helps us provide faster, more tailored support whenever you need it. To complete your registration, simply locate your fireplace’s serial number and fill out the form here.

Your details are stored securely in accordance with our Privacy Policy.

Where do I find my fireplace serial number?

Depending on your fireplace, your serial number can be found in different locations.

Gas Fireplaces

  • White Remote: The serial number is located under the batteries in your remote control.
  • Black Remote: Via the remote display: - Shake the remote to wake the display. - Tap the three lines (Menu) at the bottom of the display. - Go to Settings → Advanced → Information. Your serial number will be listed here.

Other locations:
Smart Heat App (MK2 and above) — visible in the top left-hand corner of the app on the home page.
Owners Manual — printed on a sticker on the cover page. Quick Start Card included in the remote control's packaging.

Wood Fireplaces

  • In-Built (TC Series) The serial number is located under the door handle on the right-hand side of the appliance.
  • Freestanding (TFS Series)The serial number is on a steel data plate outside the back of the fire.

Tip: If you're unable to access the rear of the fire, your installer may have recorded the serial number on your installation manual.

Electric Fireplaces

Via the remote display:
- Shake the remote to wake the display.
- Tap the three lines (Menu) at the bottom of the display.
- Go to Settings → Advanced → Information.- Your serial number will be listed here.

Other locations:
Smart Heat App (MK2 and above) — visible in the top left-hand corner of the app on the home page.
Owners Manual — printed on a sticker on the cover page.
Quick Start Card — included in the remote control's packaging. For further specifications and detailed instructions, refer to your Owner or Installation Manual.

Can I control my Escea electric fireplace with smart home voice assistants?

Yes. Alexa and Google Home compatibility is available for select Escea Electric Fireplaces, letting you control your fire with just your voice. To find out if your model is compatible and get started, visit the SmartHeat App page.

SmartHeat App

What types of fireplaces does Escea have?

Escea's full range is available in New Zealand – gas, wood, and electric fireplaces for indoors, plus a range of outdoor fireplaces. Across those fuel types, you'll find inbuilt, retrofittable, and freestanding models, in styles ranging from classic and traditional through to linear and multi-sided options.

Where are Escea fireplaces made?

Every Escea fireplace is designed and manufactured at our headquarters in Dunedin, New Zealand. Founded in 2002, Escea is proudly locally owned and operated.

Learn more about Our Story.

Where can I buy an Escea fireplace?

Escea fireplaces are sold through selected specialist retailers.

Find your local Escea retailer.

How early should a fireplace be considered in the design process?

Ideally, at concept stage. Early coordination allows fluing, clearances, and integration with structure and services to be resolved upfront, avoiding constraints later.

Escea's Architectural Advisory team can assist from early design through to installation.

Can a TV be installed above a fireplace?

Yes, many inbuilt fireplaces can be designed to accommodate a TV above.

Electric offers the most flexibility, while Escea gas fireplaces allow clearances as low as 200mm when installed to specification. Wood fireplaces are also possible, but require greater clearances and careful design.

Escea's dedicated Architectural Advisory team can help confirm what’s suitable for your project.

Can fireplaces be installed in apartments or multi-residential buildings?

Yes. Escea fireplaces can be integrated into apartments and multi-residential projects, however the requirements will vary depending on the fuel type and building design.

Electric fireplaces are typically the simplest option. Gas fireplaces are also well suited, though flue pathways must be considered early in the design process. Wood fireplaces are less common due to more stringent or complex vertical flue pathways required.

As regulations vary, it’s best to consult early – our Architectural Advisory team can assist with project-specific advice.

What is the maximum flue length for an Escea gas fireplace?

Escea’s gas fireplace flue systems can run up to 40 metres, including flexible flue sections, allowing for greater freedom in fireplace placement — particularly in multi-residential and complex architectural projects.

Flue configurations can vary depending on the model and installation, so we recommend speaking with our Architectural Advisory team for project-specific guidance

What support does Escea provide to architects, designers, or specifiers?

Escea has a dedicated in-house Architectural Advisory service, providing free support at both the planning and implementation stages of a project.

The team can assist with reviewing plans, advising on fireplace integration, and resolving technical considerations such as fluing, clearances, placement, and finishing materials.

We also provide a full suite of specifier and trade resources — including CAD and BIM files — to support specification, along with CPD and product training for architects and design teams.

Explore Architectural Advisory

Can an outdoor fireplace be attached to the house?

Yes. Outdoor gas fireplaces can be installed against or integrated into an external wall, making them well suited to built-in outdoor living spaces. Outdoor wood fireplaces can also be installed in or against a structure, however they must follow specific installation guidelines to ensure safe operation, and may require consent.

In all cases, it’s important to follow manufacturer instructions and check local building requirements before installation.

What types of outdoor fireplaces does Escea have?

Escea’s outdoor range includes both gas and wood fireplaces. Gas offers convenience and control, while wood delivers a more traditional fire experience — with the option to cook as well as heat.

Explore Outdoor Fireplaces

Do I need a flue for an outdoor fireplace?

It depends on the type. Outdoor wood fireplaces require a flue or chimney to direct smoke safely away. Outdoor gas fireplaces generally don't require a flue when installed in open spaces, but still need appropriate ventilation and clearances.

Always follow installation guidelines, check local regulations before installing, or talk to your local Escea Retailer.

Can I cook on an Escea outdoor wood fireplace?

Yes. Escea outdoor wood fireplaces are designed for cooking, as well as heating.

Our range includes models with integrated cooking plates, as well as more advanced options with expanded cooking functionality — allowing you to prepare anything from simple meals to more considered outdoor cooking.

Explore Outdoor Fireplaces

Do I need consent to install an outdoor fireplace?

In many cases, outdoor fireplaces don't require consent, particularly for freestanding or open outdoor installations. However, requirements can vary depending on your location, the type of fireplace, and how it’s installed (for example, in-built designs or installations close to the home, boundaries, structures may require consent).

It’s always recommended to check with your local council or authority before installation. Your local Escea retailer will also be able to offer guidance.

Does an electric fireplace need a flue?

No. Electric fireplaces don't require a flue, chimney, venting, or grills. Because there’s no combustion, there are no emissions to remove — allowing for greater installation flexibility than wood or gas fireplaces.

Escea's freestanding electric fireplaces can be installed with or without a decorative flue. When included, this is purely aesthetic — designed to replicate the look of a traditional wood fire, without serving any functional purpose.

What is Holographic Technology?

Holographic technology captures high-definition, real flame footage and projects it from above onto angled glass, creating the illusion of flames rising directly from the fuelbed beneath.

Unlike traditional electric fireplaces that rely on flat screens or simple lighting effects, this layered projection creates depth, detail, and dynamic movement — so flames appear three-dimensional and more natural.

Learn more about holographic flame technology or explore Escea's holographic electric fireplaces.

Can I put a TV above an electric fireplace?

Yes. Electric fireplaces don't require a flue and are Zero Clearance rated, so there are fewer restrictions on what can be installed above the fire. They also produce less heat than gas or wood fires, making them well suited to TV-above installations. We recommend placing the TV a minimum of 100mm above the fireplace, however this is not essential.

Escea electric models are designed with controlled heat output and clear installation guidelines to support this. It’s important to follow the installation guide or speak with your Escea retailer to ensure the correct setup.

Explore Electric Fireplaces

Do I need consent to install an electric fireplace?

In most cases, no. Electric fireplaces typically don't require building consent, as there’s no flue or gas connection involved. However, requirements can vary depending on your home and location. Electrical work should be completed by a licensed electrician.

For guidance, an Escea retailer can advise based on your specific setup and local requirements.

Do electric fireplaces actually heat?

Yes. Escea electric fireplaces include a built-in heater, designed to provide supplemental warmth for a home.

Heat output can be set to either 1.5 kW or 3kW on installation, depending on your space. The flames can also be used independently — allowing for ambience year-round, with heat when you need it.

Are electric fireplaces safe?

Yes. Electric fireplaces are one of the safest fireplace options available.

With no real flame or combustion, there are no emissions, fumes, or open fire risks. Escea electric fireplaces include built-in safety features such as overheat protection, temperature control, and cool-touch glass.

Do I need consent to install a wood fireplace?

In New Zealand, installing a wood fireplace requires building consent. Wood fires must be installed in accordance with local building codes and regional air quality regulations. Requirements can vary depending on where you live, the type of home, and the model being installed.

Your installer or local council can confirm exactly what’s needed for your property. Your local Escea retailer will also be familiar with regional requirements and can guide you through the process.

Does a wood fireplace need a flue?

Yes. All wood fireplaces need a flue to safely remove smoke and exhaust gases from the home.

Escea Wood Fireplaces use advanced Direct Vent technology, where the flue also draws in fresh outside air for combustion. This helps improve heating performance, eliminates draughts, and makes them better suited to modern, well-insulated homes.

Do wood fireplaces create draughts?

It depends on the type of wood fire and how your home is built.

Traditional wood burners use air from inside the room to fuel the fire. As that warm air rises up the chimney, it has to be replaced. That’s when, particularly in older homes, cold air sneaks in through gaps around windows and doors, creating those pesky draughts.

Escea's Direct Vent wood fireplaces work differently – they draw fresh air straight into the firebox from outside via the dual flue system. So, becuase they don't use any room air for combustion or disrupt the internal air balance, you get consistent, comfortable heat, without the cold draughts. This makes Direct Vent wood fires especially suited to modern, well-sealed homes, but equally for older draughty homes too.

Learn more about Direct Vent Technology.

What is a Direct Vent wood fire?

Essentially, it comes down to airflow – where it comes from and where it ends up.

Older wood fireplaces draw air from inside the home to fuel the fire. This creates draughts, disrupts natural airflow, and often require additional wall vents to replace the air being consumed.

A Direct Vent wood fire works differently. It draws fresh air from outside the home for combustion and expels exhaust back outside through a dual flue system. The firebox air operates independently from the room air — the two don't mix. Because these wood fires don't rely on indoor air to burn, it eliminates draughts, removes the need for extra venting, and won't compete with rangehoods or other ventilation systems. The result is wood fire that ultimately heats your home more efficiently.

Learn more about Direct Vent Technology, or explore Escea's Direct Vent Wood Fireplaces here.

Explore Wood Fireplaces

How often do wood fires need cleaning?

Your wood fireplace should be professionally serviced and your flue cleaned at least once a year. This keeps your fire running safely and efficiently, and helps prevent creosote build-up.

In between annual services, there are a few simple things you can do to keep your fire performing at its best. Regularly empty excess ash, keeping a small bed for insulation, and clean the glass as needed to maintain a clear view of the flame.

Burning dry wood will also reduce build-up and minimise how often cleaning is required.

What is the best way to light a wood fireplace?

Escea wood fires are best lit using the 'top-down method'. Start by placing larger logs at the bottom, then layer smaller pieces on top, finishing with thin kindling and scrunched newspaper or wood shavings. Firelighters are optional.

As the fire starts, leave the door slightly ajar to help establish airflow. Once the flames are burning strongly, close the door. A well-laid fire should establish within 10–15 minutes. When the fire has burned down to red coals, briefly crack the door to boost airflow before adding more wood.

How do I tell if my wood is dry enough to burn?

Every Escea wood fireplace comes with a Moisture Meter to help you check that your firewood is ready to burn. A Moisture Meter is a simple handheld tool that measures how much water is in your firewood.

To use it, insert the two probes into the end grain of the log. The meter will display the moisture content instantly. For best performance, your wood should be below 24% moisture, ideally between 12%–18%. Damp wood will smoulder, produce less heat, and create a dirtier, less efficient fire.

What type of firewood is best to burn?

Hardwoods, such as Redgum or Grey Box, are best for Escea wood fireplaces because they burn hotter and longer. Softwood kindling is ideal for starting the fire.

Always use seasoned, dry wood. Softwoods should be seasoned for at least 12 months, and hardwoods for up to 2 years. Logs should be roughly 400 mm long, with smaller pieces used for kindling and early burn stages.

Wet or unseasoned wood will smoulder, create smoke, reduce heat output, and dirty your fire and flue.

How much does a wood fireplace cost?

Wood fireplace prices vary depending on the brand, size, and features. As a guide, Escea wood fireplaces range from around $4,995 to $7,995. You'll also need to budget for a flue kit, any accessories, and installation costs, which vary based on your home, consent requirements, and the trades involved (e.g., builder, tiler, or installer).

Because every home is different, it's best speak with your local Escea retailer, who can tailor a quote to your project.

Are wood fireplaces safe?

Yes, modern wood fireplaces are safe when they're installed correctly and meet the right consent and clearance requirements. A trained installer will make sure the fire and flue are set up properly.


 
Make sure you take extra care when the door is open for lighting or loading wood, as sparks or embers can escape. A non-combustible hearth is required for this reason. Wood fires also get hot to touch, so always supervise children and pets or use a fireguard if needed.


 
For the safest, cleanest burn, use dry, seasoned wood, and make sure the flue is cleaned regularly. With good installation and simple maintenance, a modern wood fireplace is a safe and reliable way to heat your home.

Explore Wood Fireplaces

What if I don’t have a natural gas connection?

If you don't have access to natural gas at your home, you can still install a gas fireplace using LPG bottles supplied by your local gas provider. The bottles are stored outside the home and refilled or replaced as needed. In many parts of New Zealand — including most of the South Island — LPG is the standard fuel source for gas fireplaces. Learn more about LPG vs Natural Gas connections here.

Can a gas fireplace work on both LPG and Natural Gas?

Yes, Escea gas fireplaces are available and designed for both LPG and Natural Gas. When purchasing, your retailer will ensure you receive the correct configuration for your home.

Explore Gas Fireplaces

Can I retrofit a gas fireplace into my existing chimney?

Yes. Escea’s DF Series is suitable for retrofitting into existing chimneys or cavities. The insert design allows the fire to slide into the existing opening, and the flexible flue can be fitted up the chimney. As long as the cavity is large enough, retrofitting is usually straightforward, and you'll need a licensed gasfitter to complete the installation safely.

Explore DF Series

Can a gas fireplace go in cabinetry or joinery?

Yes, Escea gas fireplaces can be installed directly into cabinetry or joinery thanks to their Zero Clearance rating, controlled airflow, and flexible flue technology. As long as the installation follows the specifications in the manual, the fireplace can be built seamlessly into media walls, integrated shelving or storage, custom joinery, or even a wine bar – opening up a wide range of design possibilities.

Explore Gas Fireplaces

What materials can I surround an indoor gas fireplace with?

Because all Escea indoor gas fireplaces are Zero Clearance rated, the wall linings around the fireplace stay cool enough to allow a wide range of surround materials. You can still use traditional finishes like brick, stone, or tiles — but what’s really unique is that you can also use combustible materials, such as timber and plasterboard, and even integrate the fireplace into cabinetry or joinery, depending on the look you want to achieve.

Zero Clearance gives you far greater design freedom and allows the fireplace to sit seamlessly within your chosen wall finish for a clean, modern aesthetic.

For any specific material or installation considerations, always refer to the product’s installation manual or speak with your local Escea retailer.

What is Zero Clearance?

Zero Clearance means the fireplace can be installed directly against combustible materials, such as timber framing, without needing fireproof linings or large gaps around the fire. This eliminates the need for expensive fireproof materials and allows the fireplace to sit flush with wall linings for a seamless, integrated look. It also means you have a wider range of surround material to choose from – tiles, timber, brick, plasterboard and even timber.

For detailed clearance requirements and installation details, always refer to the latest installation manual.

Can I put a TV above my gas fireplace?

Yes, you can safely install a TV above an Escea gas fireplace. All Escea gas models have a Zero Clearance rating with controlled airflow, which means items such as TVs can be installed just 200 mm above the fireplace. This is one of the lowest clearances in the industry, giving you far more flexibility when planning the layout of your living room.

For full clearance requirements, installation details, and warranty information, always refer to the latest installation manual.

To find the right TV size for your fireplace, check out our handy Samsung x Escea Size Guide.

Who installs a gas fireplace?

A licensed gasfitter must install any gas fireplace to ensure safety and compliance, and you will also need an electrician to complete the electrical connection. Depending on your chosen surround or wall finish, you may also engage a builder for framing and other trades such as a tiler, painter, or joiner to complete the installation to your design.

Do I need consent to install a gas fireplace?

In most cases across New Zealand, you don't need consent from your local council to install a gas fireplace. However, you do need a licensed gasfitter to carry out the installation and sign it off with the appropriate compliance documentation.



This sign-off is essential because it confirms the fireplace has been installed correctly, the flue system is operating safely, and the appliance is performing as intended. A compliance certificate also helps protect your warranty and ensures the fireplace will run efficiently and have a long, reliable life.



Your installer will advise if any additional building or electrical considerations apply to your specific home, but for the vast majority of gas fireplaces, consent is not required – professional installation is.

Does the Escea EF5000 Outdoor Gas Fireplace need a flue?

No, the Escea EF5000 Outdoor Gas Fireplace doesn’t require a flue. Because it is an open-fronted outdoor fireplace, combustion air is drawn in from the front and exhaust air is released the same way. This removes the need for a traditional flue system. It’s important, however, to ensure the EF5000 is installed in an open, well-ventilated outdoor area so combustion air can circulate freely and exhaust gases can disperse safely.

Your installer or local Escea retailer can advise on the best placement and ventilation requirements, or see the installation manual for full details.

What type of flue does an Escea Gas Fireplace have?

All Escea gas fireplaces have a Powered Direct Vent Flue System.

This system draws fresh air from outside for combustion and expels all exhaust back outdoors. The fireplace is fully glass-fronted and room-sealed, keeping combustion air completely separate from room air. This improves safety, performance, and efficiency, with no way for fumes to enter the home.

Not all flue systems are the same, though. Escea uses an innovative flexible flue system that can run vertically, horizontally, or even under the floor. This flexibility means you can install an Escea gas fireplace in more places around the home – including under windows, within cabinetry, between floors, or in locations where a traditional vertical chimney isn’t possible.

Does a gas fireplace need a flue?

Yes, all Escea indoor gas fireplaces require a flue. It’s an essential part of the design as it brings in fresh air for combustion and safely expels exhaust gases back outside.

Escea gas fireplaces use a Powered Direct Flue System that draws fresh air from outside for combustion and expels all exhaust back outdoors. The fireplace is fully glass-fronted and room-sealed, keeping combustion air completely separate from room air. This improves safety, performance, and efficiency, with no way for fumes to enter the home.

Not all flue systems are the same, though. Escea uses an innovative flexible flue system that can run vertically, horizontally, or even under the floor. This flexibility means you can install an Escea gas fireplace in more places around the home — including under windows, within cabinetry, between floors, or in locations where a traditional vertical chimney isn’t possible.

How do indoor gas fireplaces work?

It depends on the type — the two main types are open-fronted and closed-fronted (glass-fronted) gas fireplaces, and the difference comes down to how they move air.

Open-fronted gas fireplaces work much like a traditional open wood fire. They draw air from the room to fuel the fire, and while some warm air returns to the space, a portion escapes up the flue. This results in lower efficiency and a higher chance of fumes entering the living area.

Glass-fronted, room-sealed fireplaces — like all Escea gas models — work quite differently. They use a Powered Direct Vent system that draws fresh air from outside for combustion, keeps indoor air completely separate, and expels all exhaust safely outdoors. Room air is circulated over a heat exchanger and pushed back into the space via a fan, giving you efficient, consistent warmth with no fumes entering the home.

Learn more about the difference between open front and glass fronted gas fireplaces.

What is the difference between an open-fronted and closed-fronted gas fireplace?

The biggest difference between an open-fronted and close-fronted gas fireplace is how they use air – and how much heat they keep in your home.

Open-fronted gas fireplaces draw air from the room to fuel the fire. Once combustion occurs, warm air returns to the room, but some also escapes up the chimney, reducing overall heat output and efficiency. Because the fire isn’t sealed from the room, there’s also a greater chance of fumes or odours entering your living space.

Closed-fronted (or glass-fronted) gas fireplaces, like Escea’s, are completely sealed from the room. They use a dual-flue Direct Vent system that draws fresh air from outside for combustion and expels all exhaust back outdoors. The room air operates on an independent circuit which minimises heat loss and delivers higher efficiency — up to 95% compared with around 45% for open-front models.

Learn more about Escea's room-sealed Direct Vent fireplaces.

Do I need to get my gas fireplace serviced?

Yes. Gas fireplaces should be serviced regularly to ensure safe, efficient operation. We recommend an annual service, ideally before winter. A licensed gasfitter must carry this out and provide any required compliance documentation.

How do I control a gas fireplace?

Escea indoor gas fireplaces can be controlled either with a slimline remote or through the Escea SmartHeat App.

The remote lets you adjust temperature, flame settings, fan boost, and basic on/off functions. The remote acts as the thermostat so it must stay in the same room as the fireplace, monitoring the room temperature.

The SmartHeat App offers even more flexibility, allowing you to control your fireplace from the couch, or in the car, and set timers or schedules for effortless comfort.

Are gas fireplaces efficient?

Gas fireplace efficiency depends on the type, but room-sealed, Direct Vent gas fireplaces like Escea’s are the most efficient.

Direct Vent fireplaces draw fresh air for combustion from outside the home and expel all exhaust air back outdoors through a dual-flue system. The warm indoor air remains completely separate from the combustion process, which means no wasted heat and a warmer, healthier home.

Learn more about Direct Vent Technology.

What are the running costs of a gas fireplace?

Running costs of a gas fireplace vary widely depending on several factors — the type of gas fireplace, how often it's used, the size and output of the model, and your local gas provider rates.

Broadly speaking, the bigger the fire, the more gas it will use, and the more often you run it, the higher your ongoing costs will be. Gas pricing can also vary between providers, and depends on whether you’re on a natural gas or bottled LPG supply. LPG users should also factor in bottle hire and refill costs.

To understand what running costs might look like for your home and lifestyle, we recommend speaking with your local Escea retailer.

How much does a gas fireplace cost?

Gas fireplace prices vary widely depending on the brand, model, size and features. As a guide, Escea gas fireplaces typically range from around $5,500 to $16,500. You’ll also need to budget for a flue kit, accessories, and installation costs. Installation can vary depending on your home and the complexity of the install, and you’ll also need to consider trade costs like a gasfitter, electrician, and builder.

Because every home is different, it's best to speak with your local Escea retailer who can help guide you and tailor a quote to your project.

Are gas fireplaces hot to touch?

The glass window on a gas fireplace can get hot to touch while the fire is operating, which is completely normal.

On some gas models, Escea offers an optional mesh safety screen. This creates a protective barrier in front of the glass to help safeguard little hands and paws, while still allowing a clear view of the flames.

For model-specific safety accessories, visit the product page or get in touch with your local Escea retailer.

Are gas fireplaces safe?

Modern Direct Vent room-sealed gas fireplaces, like Escea’s, are one of the safest types of gas fireplaces you can install in your home.

These fireplaces are completely sealed to the room – the air used for combustion comes from outside, and all fumes are expelled back outside too. This means no exhaust gases enter your home, making them safer for your health, and more efficient than open-front gas fireplaces.

Like any heating appliance, the glass can get hot to touch while the fire is operating. For added peace of mind, Escea offers optional mesh screens on many gas models to help protect little hands and paws. Every Escea gas fireplace is built with an airtight steel firebox, tested multiple times during manufacturing, run on high before shipping, and includes a thermostat to prevent overheating.

What size gas fireplace do I need?

Start by working out how much heat output your space needs. As a general guide, 1 kW of heat output will warm approximately 10m² of floor area. To estimate what you need, calculate the floor area of your room (length × width), then divide the total floor area by 10. This will give you a minimum heat output requirement in kW.

Consider whether the fireplace will be your primary or secondary heat source, as well as the size of the space — larger or open-plan areas will typically require higher heat output.
 

From there, the size and style of the fireplace comes down to your design preferences, what's possible in your space, and the overall aesthetic you want to achieve.
 

Browse our gas fireplace range to compare models, sizes, and heat output.

How much area will a gas fireplace heat?

As a general guide, 1kW of heat output will warm approximately 10m² of floor area. To estimate what you need, calculate the floor area of your room (length × width), then divide the total floor area by 10. This will give you a minimum heat output requirement in kW.


This guide assumes standard 2.4m ceilings, double glazing, and good insulation. There are many other variables that can affect heating performance, including your climate, window coverings, floor coverings, and whether the space is open plan or enclosed.


For more detailed information, use our Heating Guide or speak to your local Escea retailer.

Do gas fireplaces actually heat?

Yes. Modern gas fireplaces — especially Escea’s Powered Direct Vent models — deliver consistent, powerful warmth. Depending on the model, heat output ranges from approximately 5.2 kW up to around 9.7 kW for the larger gas models.

Which types of gas fireplaces does Escea have?

All Escea indoor gas fireplaces are Powered Direct Vent, fully glass-fronted and room-sealed, and have a Zero Clearance rating for maximum design and installation flexibility.

Escea offers three main installation types. Insert fireplaces (DF Series) slot into an existing cavity or chimney, making them ideal for retrofits. Inbuilt fireplaces (DS Series, DN Series) are designed to be built into new framing for renovations or new builds. Freestanding fireplaces (DFS Series) are perfect for replacing older freestanding units or creating a statement feature.

Across these, Escea also offers a wide range of styles — including single sided, double sided, corner, peninsula, freestanding, classic and linear designs — ensuring there’s a model to suit every home and style.

Find your local Escea retailer to see an Escea fireplace on display and learn more about the range.

Can’t find what you need?

If you can’t find the answer you’re looking for, our team is here to help. Get in touch with Escea for personalised advice and support.